Frequently Asked Questions

1. What exactly does an Online Business Manager do?
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An Online Business Manager (OBM) helps entrepreneurs and business owners manage the daily operations of their business. From streamlining processes to managing teams and projects, I focus on ensuring your business runs efficiently so you can concentrate on growth and strategy. I have written an entire blog article on this topic, find it here. 
2. How do I know if I need an OBM?
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If you’re overwhelmed with managing your team, processes, or projects—or if your growth is stalled because you're bogged down in daily operations—an OBM can help. I bring structure, strategy, and accountability to ensure your business is set up for long-term success.
3. Are your services ongoing or one-time?
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I offer both ongoing support through my Thrive Together Retainer Package and one-time or short-term project-based services like the Thriving Funnels Package or Social Media Strategy Package. I also offer VIP Days for those looking for a fast, intensive review of their business operations.
4. Can I customize your packages to fit my business needs?
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Absolutely! While my packages are designed to address common business challenges, I’m happy to tailor my services to fit your unique goals and requirements.Let’s discuss how I can support you.
5. What’s the minimum commitment for your retainer package?
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The Thrive Together Retainer Package requires a 90-day minimum commitment, starting at 20 hours per month. This ensures we have enough time to create meaningful results and build momentum in your business.
6. How do you work with my team?
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I take a hands-on approach to team management, working closely with your VA, graphic designer, copywriter, and other team members. I ensure tasks are assigned, deadlines are met, and the team operates cohesively to achieve business goals. I'd love to set up a team meeting for introductions, and 1:1 meetings/chats to understand the role, as well as the aspirations of each member to fully support them.
7. How quickly can I expect results?
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While some changes, like improved organization or immediate task management, can show results quickly, more strategic initiatives (e.g., building funnels or launching campaigns) take time. I’ll work with you to set realistic timelines and milestones.
8. Do you only work with certain industries?
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I specialize in working with coaches, consultants, authors, medical practitioners and service-based entrepreneurs, but my skills are transferable across industries. If you're ready to streamline your operations and grow, I’d love to hear from you!
9. How do you charge for your services?
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My rates start at $65/hour. Pricing varies depending on the package or service you choose. 
10. What tools do you use to manage operations?
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I’m proficient in tools like ClickUp, Asana, Trello, Kajabi, and Slack for project and team management. If you already have systems in place, I can adapt to your preferred tools or recommend improvements based on your needs. Here's a list of all my favourite tools.
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